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Regulatory & Compliance Matters

1. Legal Licensing and Jurisdiction Notice

Please be advised that GIA is licensed to manage and arrange custody of client assets, including shares quoted on most major stock markets worldwide, under our regulatory license in Mauritius. While we operate primarily under the jurisdiction of Mauritius, we collaborate closely with a network of trusted custodians and sub-custodians who are licensed to provide these financial services in their respective regions.

The legal and regulatory frameworks governing these services are constantly evolving around the world, are subject to change without notice, and may vary significantly between jurisdictions. We use our best endeavours, in a proportionate manner, and within the scope of the resources of the firm, to comply with all applicable laws and regulations.  We continually update our practices to reflect any changes in the relevant jurisdictional requirements.

We strive to offer comprehensive and compliant services globally through our affiliates, ensuring that our clients receive tailored advice and solutions appropriate to their specific regional needs. For more precise guidance please contact our office, and we will refer you to an appropriate affiliate, professional adviser such as a lawyer or accountant, or other external specialist who can best assist you.

Our aim is to provide you with the highest level of service and expertise, leveraging our global network expertise and experience to meet your financial needs efficiently and effectively.

2. Privacy Policy

Global Investment Administration Ltd. (hereafter referred to as ‘GIA’).

We are committed to respecting and protecting the privacy and confidentiality of our clients’ personal information. We want you to know why we ask for your personal information, how we use your personal information in establishing and maintaining your relationship with us, how we keep your personal information confidential, and how you can inquire about the personal information we hold about you.

​This Code applies to the operations of GIA.

​Any changes to our information handling practices shall be acknowledged in this Code in a timely manner. We may add, modify or remove portions of this policy when we feel it is appropriate to do so. Please refer to our website at www.globalinvestadmin.com to obtain the most recent version of this Code.

Employee Responsibilities

Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. As a condition of employment, our employees are required to sign a confidentiality agreement binding them to this responsibility and governing their actions, even should they leave or retire.

We keep our employees informed about our policies and procedures for protecting personal information and reinforce the importance of complying with them. Our employees are required, as a condition of their employment, to conform to this Code.

What is Personal Information

The term “personal information” refers to information we collect that specifically identifies you as an individual. It includes information that you provide or that we collect from other sources with your permission, for example: your name and address, age and gender, personal financial records, identification numbers including your passport number, personal references, and employment records.

Why we ask for your Personal Information

We collect and use your personal information to serve you appropriately and to fulfill our regulatory obligations.

The better we know you, the better we are able to serve you. We therefore ask you for your personal information for the following purposes:

  • to verify your identity and to protect against fraud;
  • to understand your investment experience and requirements;
  • to determine the suitability of products and services for you;
  • to describe products and services that may be of interest to you;
  • to set up and manage products and services you have requested; and,
  • to comply with laws and securities regulations.

Some of the information we will ask for and use, at the time an account is opened and as updated, is also required to satisfy legal and regulatory requirements.

Obtaining, Verifying and Accessing Your Personal Information

You are our principal source of your personal information, followed by financially related information from other sources, which we obtain with your consent.

If you want to review or verify your personal information, or find out to whom we have disclosed your personal information as permitted by this Code, direct your request to our chief executive officer and we will make arrangements to meet with you in our offices to inspect the information GIA has retained and disclosed.

Keeping Your Personal Information Accurate

We are committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes set out in this Code, and provided that you keep us up-to-date. Prompt notification of any changes to your personal information, such as your address or telephone number, will help us provide you with the best possible service. In the event that we are presented with conflicting information, we will make a determination at our sole discretion.

Releasing Your Personal Information

Mauritian laws pertaining to the retention and disclosure of personal information are more favorable to you than laws in many other jurisdictions.

As a result, GIA discloses your personal information to third-parties only for the following purposes with few exceptions:

  • to conduct normal business operations to open, maintain, administer, or service your account;
  • to provide, back office administrative services;
  • to provide data for our audit and for statistical purposes;
  • to inform legal counsel for the purpose of obtaining legal advice; and,
  • to comply with law enforcement agencies, and securities regulatory or self-regulatory organizations when compelled to do so and when permitted by law.

By opening or maintaining an account with us or by using our services, you have consented to the disclosure of your personal information to a third-party in the circumstances or for the purposes described above.

Keeping Your Personal Information Confidential

GIA takes exceptional precautions to preserve and protect your personal information. Safeguards include physical protection (such as locked cabinets and restricted access to offices), organizational measures (such as security clearances), and technological measures (such as passwords and encryption).

In circumstances where we use third parties to provide services to you on our behalf, such as administrative functions or trade processing, they are given only the information needed to perform those services.

Retaining Your Personal Information

We keep your personal information for only as long as we determine that it is required to fulfill our legislated requirements.

3. Privacy and Cookie Policy

At GIA, we value your privacy and are committed to providing complete transparency regarding the use of cookies on our site, as well as offering you easy ways to manage them.

What are Cookies?

Cookies are small pieces of information stored as text files on your computer or device when you visit certain web pages. They assist web developers in enhancing user experience by facilitating efficient navigation. Importantly, cookies do not harm your computer, execute code, deliver viruses, or extract personal information.

If you have cookies enabled on your browser, each subsequent page visit will store a cookie on your device and send it back to the web server. Cookies are designed to hold minimal user-specific data for the website in use.

GIA ensures that no identifiable personal information, such as credit card or bank details, is stored within cookies.

Purpose of Cookies:

Most internet sites use cookies for various purposes, including:

  • Verifying identity for security reasons and blocking abusive users
  • Determining the browser and its settings to display content correctly
  • Allowing site owners and third-party advertisers to modify content based on user preferences

Global Investment Administration’s Cookies Policy

We employ three types of cookies on our site:

  1. Functional Cookies: Essential for the website’s proper functioning, they remember user choices and enable content personalization. These cookies are anonymous and, if disabled, may impede access to key site pages.
  2. Analytical and Performance Cookies: Collect anonymous information about site usage, helping us understand user preferences for an improved browsing experience. This information is aggregated and remains completely anonymous.
  3. Marketing Cookies: Collect information about browsing habits to provide more relevant advertising. Placed with third-party companies with our permission, these cookies limit ad repetition and measure campaign effectiveness.

Cookies Management:

You can manage cookies by adjusting your web browser settings on your computer or tablet. Visit independent information providers like www.allaboutcookies.org](http://www.allaboutcookies.org) for additional guidance. It is also possible to block third-party cookies.

For any questions regarding our privacy policy or security measures, contact us at info@giafinance.com.

By continuing to use our website, you consent to the use of cookies. For more details, visit the Cookie page and read our updated Privacy Notice.

4. Disclaimers

A) Trading in CFDs is highly speculative and involves a substantial risk of loss

Trading in Contracts for Difference (CFDs) is highly speculative and entails a significant risk of financial loss. CFDs are complex instruments that leverage market fluctuations, and as such, there is a potential for both substantial profits and substantial losses. It is crucial to understand that trading in CFDs may not be suitable for all investors.

Before engaging in CFD trading, individuals should carefully consider their financial situation, risk tolerance, and investment objectives. It is advisable to seek independent financial advice to ensure a thorough understanding of the associated risks and potential rewards.

The volatile nature of financial markets can result in rapid and unpredictable price movements. Traders should be aware that past performance is not indicative of future results, and there is no guarantee of success in CFD trading.

Please be advised that the use of leverage in CFD trading amplifies both gains and losses, and it is essential to manage leverage responsibly. Investors may lose more than their initial investment, and it is crucial to only trade with capital that can be comfortably risked.

Market conditions, economic events, and geopolitical factors can impact CFD prices, leading to sudden and adverse changes. Risk mitigation strategies, including the use of stop-loss orders, should be carefully considered and implemented to manage potential losses.

By engaging in CFD trading, individuals acknowledge and accept the inherent risks involved. It is recommended to stay informed about market developments, continuously assess risk exposure, and adopt a disciplined approach to trading to enhance the potential for successful outcomes.

B) No mass campaign will be carried out by the Company. 

GIA hereby declares that it does not engage in, nor will it conduct, any form of mass campaign or solicitation for any investment dealer services. We adhere to ethical business practices and regulatory standards that prohibit the indiscriminate promotion or solicitation of investment opportunities.

Our approach to client engagement is based on individualized communication and tailored services. We prioritize building meaningful relationships with our clients, providing them with relevant information, and offering personalized advice based on their specific investment needs and objectives.

We value transparency, integrity, and compliance with regulatory requirements. As such, we do not endorse or support any activities that may be construed as mass marketing.  It is important to note that our services are offered in accordance with applicable laws and regulations governing the financial services industry. We encourage clients to reach out to us directly for inquiries or consultations regarding investment opportunities and dealer services. By accessing our services, clients acknowledge and agree to our commitment to ethical business conduct and our adherence to regulatory standards. We reserve the right to take appropriate action against any unauthorized use of our name or services for mass marketing or solicitation purposes.

GIA explicitly states that it will not conduct mass email campaigns in countries classified as high risk. This decision aligns with our commitment to regulatory compliance, ethical standards, and responsible marketing practices. Clients are encouraged to contact us directly for personalized information and assistance. This disclaimer underscores our dedication to integrity and compliance in the delivery of our services.

5. Market Scalping Policy

Scalping, a trading strategy we deem unacceptable, is considered a form of market abuse. The improper use of scalping may involve exploiting internet latencies, delayed prices, off-market or inaccurate prices, or engaging in high volumes of transactions to capitalize on tick fluctuations rather than actual price movements. If, at our discretion, we determine that you have engaged in scalping, it will be regarded as a violation of our Terms and Conditions, and we retain the right to:

  • Implement immediate adjustments to your account, such as modifying the liquidity provided by us and adjusting the quoted spread.
  • Promptly terminate your account and revoke your access to our servers.
  • Invalidate any trade associated with scalping, treating it as if the trade had never occurred.
  • Close any trade connected to scalping based on our prevailing market price.

We reserve the right to exercise these actions even if you have entered into agreements with third parties related to the specific trade, and irrespective of whether you may incur a trading loss as a consequence.

It is important to note that all trading activities are closely monitored. If we identify that you are engaging in scalping, we reserve the right to close your account with immediate effect.